Chicago Security Guard PERC Practice Exam 2025 – Complete Prep Guide

In situations involving domestic disputes, security guards are often in a challenging position. The understanding that they can act as mediators until law enforcement arrives is vital. This role allows them to provide a level of safety and support, helping to de-escalate tensions while minimizing the risk of the situation escalating into violence.

Intervening as a mediator does not mean the security guard is taking sides; instead, they are fulfilling a protective role, ensuring that the parties involved remain safe until trained professionals can address the matter. This approach emphasizes the guard's responsibility for maintaining a calm environment and protecting individuals from immediate harm, reflecting the importance of their presence in volatile situations.

The expectation for a security guard to remain uninvolved or to only intervene under certain conditions, like when violence is occurring, does not take into account the proactive role they can play in crisis situations. This proactive stance helps ensure the overall environment remains secure for everyone present.